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CUSTOMER SERVICE
Email contact@blessedummi.com
or send us a PM on Facebook (Blessed Ummi)
MY ORDER

Are the prices displayed inclusive of Delivery & Shipping Charges?

No. The prices displayed are not inclusive of Delivery & Shipping charges.

What is the price range for Blessed Ummi apparels?

At Blessed Ummi, we keep our apparels affordable and ensure quality at every stage.

For dresses, the prices range between SGD 80-SGD 90.

For ‘Eid Collections, the range is between SGD 100 – SGD 140.

For tops, the price ranges between SGD 50-60.

Are my dresses Exclusive?

We produce limited quantities for each design to ensure that the dresses are exclusive.

Each dress undergo screening to ensure quality control.

DELIVERY & SHIPPING

How much is the Delivery & Shipping Charges?

There is a flat-rate of SGD 3.50 charged for each delivery in Singapore, regardless of the total cart amount or weight of the package.

For overseas shipping, a flat-rate of SGD 20 will be charged for courier service.

Will the package be registered and tracked?

We are committed to ensuring that your package reaches you safe. The packages are registered and a number is recorded for tracking purposes.

How can I track my order?

You can track your delivery status through us. Simply submit a request through our contact email, and we will process the tracking accordingly.

Alternatively, if you had ordered via this website, you could input the order number here:

TRACK YOUR ORDER

How long will it take for my dresses to reach me?

For orders from Singapore, typically it will reach you within 2-3 working days. We engage Singapore Post (SingPost) to deliver the purchases to your residence.

Overseas deliveries will take 10-14 days via Singpost. If the parcel does not reach you after 18 days, we will submit an enquiry for you to check on the whereabouts of the parcel.

NEWSLETTER

How can I subscribe to the Newsletter?

We would love for you to subscribe to our Newsletter. Simply open an account with us by clicking ‘My Account’ at the Top of this page.

You could also click here:

GET UPDATED!

STYLES & SIZES

What is Blessed Ummi's Design Philosophy?

We design apparels that are Functional yet Elegant. We ensure that our dresses are modest and versatile for All Ladies.

Which dresses are Nursing or Maternity Friendly?

We are glad to inform you that All our dresses are Nursing Friendly!

While most dresses can accommodate to your growing tummy up till the second-trimester, you should look out for dresses with pleats or folds designed for maternity.

Feel free to contact us via email of Facebook for a quick recommendation!

PM us on FB!

Do you Design the apparels?

Yes indeed we do! We get inspiration from the latest trends and incorporate them into our dresses.

There are of course timeless pieces like the Norlizan Beaded Lace Dress and ‘Aisyah Humaira Dress that you should check out!

I WANNA SHOP!

Where do I find the Size Guides for each dress?

Each dress has a Size Guide that contains the measurements in inches. Click on the product of your interest and click ‘Size Guide’ for the detailed measurements.

Do you offer Plus Sizes?

Yes we do! Our first batch our Plus Size Wear will reach us in September 2015. Do look out for it!

For a reminder, send us a PM on Facebook by clicking on this link:

REMIND ME!

PAYMENT

What are the Payment Modes offered?

For purchases made via this website, there are two options available.

You could make payment using Paypal’s Services if you already have an account.

Alternatively, you could opt for Visa and Mastercard payments directly when prompted at the Checkout Page.

RETURNS & EXCHANGES

There is a problem with my dress. Can I have it exchanged for a new one?

We do provide one-to-one exchange. This is provided

  1. The dresses have not been worn besides for trying purposes
  2. The damages are not due to tailoring defects

Exchanges are subjected to availability of stock.

A top-up to the product price is required when the dresses are changed to a different collection if the price differs.

Unfortunately, we do not allow full refunds for purchases.

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